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Phrasebook

English Phrases for Shopping, with Turkish Translations

Finding the right size, asking about a discount or returning a shirt: these are the phrases shoppers really use in stores, with natural Turkish translations.

34 phrases · By LearnLingo Team · Updated

Tap to hear a phrase. Levels follow the CEFR scale. American English is the default; British variants are noted.

Browsing and asking for help

EnglishTurkishYou might hear

I'm just looking, thanks.

A1

The polite answer when a clerk asks if you need help.

Sadece bakıyorum, teşekkürler.
  • No problem, let me know if you need anything.
  • Sure, take your time.

Excuse me, can you help me?

A1
Afedersiniz, bana yardımcı olabilir misiniz?
  • Of course. What are you looking for?
  • Sure, one moment.

I'm looking for a winter jacket.

A1
Kışlık bir mont arıyorum.
  • They're in the back, on the left.
  • What size are you?

Where can I find the shoes?

A1
Ayakkabılar nerede?
  • Upstairs, on the second floor.
  • Right next to the bags.

Do you sell phone chargers?

A2
Telefon şarj aleti satıyor musunuz?
  • Yes, they're near the register.
  • Sorry, we don't carry those.

What time do you close?

A1
Saat kaçta kapatıyorsunuz?
  • We close at nine.
  • We're open until ten on weekends.

Sizes and trying things on

EnglishTurkishYou might hear

Do you have this in a medium?

A1

Sizes are small, medium, large. Say "in a medium", not "in medium size".

Bunun M bedeni var mı?
  • Let me check in the back.
  • Sorry, we only have small left.

Do you have this in a different color?

A2

UK: colour.

Bunun başka rengi var mı?
  • It also comes in black and navy.
  • No, just this one.

Can I try this on?

A1
Bunu deneyebilir miyim?
  • Sure, the fitting rooms are over there.
  • Of course. How many items?

Where are the fitting rooms?

A1

UK: changing rooms. US also: dressing rooms.

Deneme kabinleri nerede?
  • At the back of the store.
  • Next to the stairs.

It's too small. Do you have a bigger size?

A1
Bu küçük geldi. Bir büyük bedeni var mı?
  • Here's a large.
  • That's the biggest size we have.

It doesn't fit.

A2

"Fit" is about size. "Suit" is about style: That color suits you.

Olmadı, üstüme uymadı.
  • Would you like to try another size?
  • Maybe this style will fit better.

What size shoe are you?

A2

US and UK shoe sizes are different from European sizes.

Kaç numara giyiyorsunuz?
  • I'm a nine.
  • I'm not sure in US sizes. I'm a 42 in Europe.

I'll take it.

A1
Bunu alıyorum.
  • Great, I'll take it to the register for you.
  • Anything else?

I'll think about it.

A2

A polite way to say no to buying.

Biraz düşüneyim.
  • Sure, no pressure.
  • We're open until nine if you change your mind.

Prices and discounts

EnglishTurkishYou might hear

How much is this?

A1
Bu ne kadar?
  • It's 25 dollars.
  • Let me scan it for you.

How much are these jeans?

A1

Jeans, pants and shorts are plural: How much are they?

Bu kot pantolon ne kadar?
  • They're 40 dollars.
  • They're on sale today.

Is this on sale?

A2

"On sale" means discounted. "For sale" just means you can buy it.

Bu indirimde mi?
  • Yes, it's 30 percent off.
  • No, sorry, that's the full price.

Is there a discount for students?

A2
Öğrenci indirimi var mı?
  • Yes, 10 percent with a student ID.
  • Not at the moment.

That's a bit expensive. Do you have anything cheaper?

A2
Biraz pahalı. Daha ucuz bir şeyiniz var mı?
  • These ones are a little cheaper.
  • Check the sale rack at the back.

Does the price include tax?

B1

In the US, sales tax is usually added at the register. In the UK, VAT is included in the price.

Fiyata vergi dahil mi?
  • No, tax is added at checkout.
  • Yes, the price on the tag is final.

Paying at the register

EnglishTurkishYou might hear

Can I pay by card?

A1
Kartla ödeyebilir miyim?
  • Sure, just tap or insert it.
  • Cash only, sorry.

Do you take cash?

A1
Nakit kabul ediyor musunuz?
  • Yes, we do.
  • We're card only.

Can I have a bag, please?

A1

Some places charge for bags. UK also: carrier bag.

Bir poşet alabilir miyim?
  • Sure, that's ten cents.
  • Paper or plastic?

No bag, thanks.

A1
Poşet istemiyorum, teşekkürler.
  • Okay, here you go.
  • Here's your receipt.

Could I get a receipt?

A2
Fiş alabilir miyim?
  • Would you like it printed or emailed?
  • It's in the bag.

Could you gift wrap it?

B1
Hediye paketi yapabilir misiniz?
  • Of course, it's free.
  • Sorry, we don't do gift wrapping.

I think there's a mistake on the receipt.

B1
Sanırım fişte bir hata var.
  • Let me take a look.
  • Oh, you're right. I'll fix that.

Returns and exchanges

EnglishTurkishYou might hear

I'd like to return this.

A2
Bunu iade etmek istiyorum.
  • Do you have the receipt?
  • Is there anything wrong with it?

Can I exchange this for a smaller size?

A2
Bunu bir küçük bedenle değiştirebilir miyim?
  • Sure, let me get one.
  • We only have it in large now.

It's broken. It didn't work when I got home.

B1
Bozuk çıktı. Eve gidince çalışmadı.
  • I'm sorry. Would you like a replacement?
  • We can give you a refund.

Can I get a refund?

A2

A refund is money back. Store credit is money you can spend only in that store.

Paramı geri alabilir miyim?
  • Yes, it'll go back on your card.
  • We can only offer store credit.

What's your return policy?

B1
İade koşullarınız neler?
  • You have 30 days with a receipt.
  • Sale items are final sale.

I've lost the receipt. Is that a problem?

B1
Fişi kaybettim. Sorun olur mu?
  • We can look it up with your card.
  • Without a receipt, we can only exchange it.

Sample dialogues

Trying on a jacket

Clerk
Hi there. Can I help you find anything?
Merhaba. Bir şey bulmanıza yardımcı olabilir miyim?
Customer
Yes, I'm looking for a winter jacket.
Evet, kışlık bir mont arıyorum.
Clerk
These are new this week. What size are you?
Bunlar bu hafta geldi. Bedeniniz ne?
Customer
Usually a medium. Can I try this one on?
Genelde M. Bunu deneyebilir miyim?
Clerk
Sure, the fitting rooms are at the back.
Tabii, deneme kabinleri arkada.
Customer
It's a little tight. Do you have it in a large?
Biraz dar. L bedeni var mı?
Clerk
Here you go. And it's 20 percent off today.
Buyurun. Ayrıca bugün yüzde 20 indirimde.
Customer
Perfect, it fits. I'll take it.
Harika, tam oldu. Bunu alıyorum.

Returning a pair of shoes

Customer
Hi, I'd like to return these shoes.
Merhaba, bu ayakkabıları iade etmek istiyorum.
Clerk
Sure. Was there a problem with them?
Tabii. Bir sorun mu vardı?
Customer
They're too small. Can I exchange them for a bigger size?
Küçük geldi. Bir büyük numarayla değiştirebilir miyim?
Clerk
I'm sorry, we're out of that size. Would you like a refund?
Üzgünüm, o numara kalmadı. Paranızı iade edelim mi?
Customer
Yes, please. Here's the receipt.
Evet, lütfen. Fişi buyurun.
Clerk
Thanks. The money will go back on your card in a few days.
Teşekkürler. Para birkaç gün içinde kartınıza yatar.

Common mistakes Turkish speakers make

Can I try this?

Can I try this on?

For clothes you need "try on". "Try" alone sounds like tasting food.

How much is these jeans?

How much are these jeans?

Jeans, pants and glasses are plural in English, even though Turkish "pantolon" is singular.

This shirt is in discount.

This shirt is on sale.

Turkish "indirimde" becomes "on sale" in English, not "in discount".

I want to give it back and take my money.

I'd like to return this and get a refund.

"Return" and "refund" are the normal store words, and "I'd like" is more polite than "I want".

It is not fitting me.

It doesn't fit.

"Fit" is a state verb, so use the simple present, not the continuous.

Quick quiz

Eight questions to check what you remember. Pick an answer to see if it is right.

  1. 1. A clerk asks "Can I help you?" and you only want to look. You say...

  2. 2. Which question is correct for clothes?

  3. 3. "On sale" means...

  4. 4. How much ___ these pants?

  5. 5. Money back after a return is a...

  6. 6. In British English, fitting rooms are often called...

  7. 7. The jacket is the right size. It...

  8. 8. Which is the most polite?

0 of 8 answered

Show all answers
  1. I'm just looking, thanks.
  2. Can I try this on?
  3. it is discounted
  4. are
  5. refund
  6. changing rooms
  7. fits
  8. Could I have a bag, please?

See what the A1 English course covers, or test your level first.

People also ask

What do I say when a shop assistant offers help?+

If you need help, say what you are looking for: "Yes, I'm looking for a jacket." If not, "I'm just looking, thanks" is polite and completely normal.

What is the difference between a refund and an exchange?+

A refund gives you your money back. An exchange swaps the item for another one, for example a different size or color.

Is tax included in prices in the US?+

Usually not. In most US states, sales tax is added at the register, so the final price is a little higher than the tag. In the UK, VAT is already included.

Can I bargain in American stores?+

Not in regular stores, where prices are fixed. You can ask "Is this on sale?" or "Is there a student discount?", and bargaining is normal at flea markets and yard sales.

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