learnlingo
Get started
Phrasebook

English Phrases at the Hotel, with Turkish Translations

Booking a room, asking for towels or reporting a broken air conditioner: these are the hotel phrases guests really use, with natural Turkish translations.

34 phrases · By LearnLingo Team · Updated

Tap to hear a phrase. Levels follow the CEFR scale. American English is the default; British variants are noted.

Booking a room

EnglishTurkishYou might hear

Do you have any rooms available for tonight?

A2
Bu gece için boş odanız var mı?
  • Yes, we have a double room.
  • Sorry, we're fully booked.

I'd like to book a double room for three nights.

A2

A double room has one big bed. A twin room has two single beds.

Üç gecelik çift kişilik bir oda ayırtmak istiyorum.
  • For which dates?
  • Would you like breakfast included?

How much is it per night?

A1

"Per night" is standard. You may also hear "a night": 120 dollars a night.

Gecelik fiyatı ne kadar?
  • It's 120 dollars per night.
  • That includes breakfast.

Is breakfast included?

A1
Kahvaltı dahil mi?
  • Yes, it is.
  • No, it's 15 dollars extra.

Is there free Wi-Fi?

A1

Say "Wi-Fi" as "why-fye" in English, not "vee-fee".

Ücretsiz Wi-Fi var mı?
  • Yes, the password is on your key card.
  • Yes, in all rooms.

Can I cancel for free?

A2
Ücretsiz iptal edebilir miyim?
  • Yes, up to 24 hours before arrival.
  • This rate is non-refundable.

Do you have a room with a sea view?

A2
Deniz manzaralı odanız var mı?
  • Yes, but it costs a little more.
  • Only on the top floor.

Checking in

EnglishTurkishYou might hear

I have a reservation under the name Yılmaz.

A2

Use "under the name", not "on the name". UK speakers also say "booking".

Yılmaz adına bir rezervasyonum var.
  • Let me check. Yes, here it is.
  • Can I see your ID, please?

I'd like to check in, please.

A1
Giriş yapmak istiyorum.
  • Do you have a reservation?
  • Can I have your name, please?

Is it possible to check in early?

B1
Erken giriş yapmak mümkün mü?
  • Your room isn't ready yet.
  • Yes, for a small fee.

Can I leave my bags here?

A2
Çantalarımı burada bırakabilir miyim?
  • Of course, we'll keep them for you.
  • Yes, here's your ticket.

What time is breakfast?

A1
Kahvaltı saat kaçta?
  • From 7 to 10 a.m.
  • It's served in the restaurant on the ground floor.

What's the Wi-Fi password?

A1
Wi-Fi şifresi nedir?
  • It's on the back of your key card.

Which floor is my room on?

A2

US first floor is UK ground floor. UK first floor is one level up.

Odam kaçıncı katta?
  • The fourth floor.
  • The elevator is on your right.

Could I have a room on a higher floor?

A2
Daha yüksek bir katta oda alabilir miyim?
  • Let me see what I can do.
  • We're quite full tonight, sorry.

Requests during your stay

EnglishTurkishYou might hear

Could I have some extra towels, please?

A2
Biraz daha havlu alabilir miyim?
  • Sure, I'll send some up.
  • Housekeeping will bring them right away.

Could I get a wake-up call at 7?

B1

Many hotels now set wake-up calls through the room phone or TV.

Saat 7'de uyandırma servisi alabilir miyim?
  • Of course. Room number?
  • No problem, 7 a.m.

Could you recommend a good restaurant nearby?

B1
Yakınlarda iyi bir restoran önerebilir misiniz?
  • There's a nice Italian place around the corner.
  • Do you like seafood?

Can you call a taxi for me?

A2

UK speakers also say "order a taxi" or "book a cab".

Bana bir taksi çağırabilir misiniz?
  • Sure, it'll be here in five minutes.
  • Where are you going?

Is there a safe in the room?

A2
Odada kasa var mı?
  • Yes, it's in the closet.
  • You can use the safe at reception.

Please don't clean the room today.

A2

You can also hang the "Do Not Disturb" sign on the door.

Lütfen bugün odayı temizlemeyin.
  • No problem.
  • Would you like fresh towels anyway?

Do you have an iron I could borrow?

B1
Ödünç alabileceğim bir ütünüz var mı?
  • Yes, there's one in your closet.
  • I'll send one up.

Problems with the room

EnglishTurkishYou might hear

The air conditioning isn't working.

A2

Often shortened to "the AC" in the US. Not "the klima".

Klima çalışmıyor.
  • I'm sorry, I'll send someone up.
  • Have you tried the remote on the wall?

There's no hot water.

A1

Say "There's no hot water", not "Hot water is not coming".

Sıcak su yok.
  • Let it run for a minute.
  • We'll check it right away.

My key card doesn't work.

A2
Kart anahtarım çalışmıyor.
  • Let me reset it for you.
  • Was it near your phone?

The room next door is very noisy.

B1
Yan oda çok gürültülü.
  • I'll speak to them.
  • Would you like to change rooms?

Could I change rooms, please?

A2
Oda değiştirebilir miyim lütfen?
  • Let me see what's available.
  • We have a quieter room on the sixth floor.

I've locked myself out of my room.

B2

"Lock yourself out" means the door closed with the key inside.

Odamın dışında kaldım, anahtarım içeride.
  • Don't worry, I'll make you a new key.
  • Can I see some ID?

The sheets aren't clean.

A2
Çarşaflar temiz değil.
  • I'm so sorry. We'll change them immediately.

Checking out

EnglishTurkishYou might hear

I'd like to check out, please.

A1

Verb: check out (two words). Noun: checkout (one word).

Çıkış yapmak istiyorum.
  • How was your stay?
  • Did you use the minibar?

What time is checkout?

A1
Çıkış saati kaçta?
  • It's at 11 a.m.
  • Noon at the latest.

Could I have a late checkout?

B1
Geç çıkış yapabilir miyim?
  • We can give you until 1 p.m.
  • There's an extra charge after noon.

I think there's a mistake on my bill.

B1

UK: bill. US hotels may also say "folio" or "statement".

Sanırım faturamda bir hata var.
  • Let me take a look.
  • Which charge do you mean?

Could I get a receipt?

A2
Fiş alabilir miyim?
  • Sure, I'll print one.
  • Shall I email it to you?

Sample dialogues

Checking in at reception

Receptionist
Good evening. Welcome to the hotel.
İyi akşamlar. Otelimize hoş geldiniz.
Guest
Hi. I have a reservation under the name Yılmaz.
Merhaba. Yılmaz adına bir rezervasyonum var.
Receptionist
Yes, a double room for three nights. Can I see your ID, please?
Evet, üç gecelik çift kişilik oda. Kimliğinizi görebilir miyim?
Guest
Here you are. What time is breakfast?
Buyurun. Kahvaltı saat kaçta?
Receptionist
From 7 to 10 in the restaurant. Your room is 412 on the fourth floor.
7'den 10'a kadar restoranda. Odanız dördüncü katta, 412.
Guest
Great. And what's the Wi-Fi password?
Harika. Wi-Fi şifresi nedir?
Receptionist
It's on the back of your key card. Enjoy your stay.
Kart anahtarınızın arkasında yazıyor. İyi konaklamalar.

Calling reception about a problem

Receptionist
Front desk, how can I help you?
Resepsiyon, size nasıl yardımcı olabilirim?
Guest
Hi, this is room 412. The air conditioning isn't working.
Merhaba, 412 numaralı odadan arıyorum. Klima çalışmıyor.
Receptionist
I'm sorry about that. I'll send someone up right away.
Bunun için üzgünüm. Hemen birini gönderiyorum.
Guest
Thank you. Could I also have some extra towels?
Teşekkürler. Biraz daha havlu da alabilir miyim?
Receptionist
Of course. Housekeeping will bring them in ten minutes.
Tabii. Kat görevlisi on dakika içinde getirecek.
Guest
Perfect. Thanks for your help.
Mükemmel. Yardımınız için teşekkürler.

Common mistakes Turkish speakers make

I have a reservation on the name Yılmaz.

I have a reservation under the name Yılmaz.

Turkish "adına" becomes "under the name" in English, not "on the name".

The klima is broken.

The air conditioning isn't working.

"Klima" is not English. Say air conditioning or AC. "Isn't working" is the most common way to report a problem.

Give me more towels.

Could I have some extra towels, please?

Commands sound rude to staff. Use "Could I have" or "Could you".

What time is the breakfast?

What time is breakfast?

Meal names usually take no article: breakfast, lunch, dinner.

I want to make check-out.

I'd like to check out, please.

Check out is a verb. You don't "make" it. Turkish "çıkış yapmak" causes this error.

Quick quiz

Eight questions to check what you remember. Pick an answer to see if it is right.

  1. 1. A room with two single beds is a...

  2. 2. Complete: "I have a reservation ___ the name Kaya."

  3. 3. Which request is the most polite?

  4. 4. In the UK, the floor at street level is the...

  5. 5. What does "I've locked myself out" mean?

  6. 6. Which is correct?

  7. 7. "Is breakfast ___?" (part of the price)

  8. 8. You want to stay in the room after the normal time. You ask for a...

0 of 8 answered

Show all answers
  1. twin room
  2. under
  3. Could I have some extra towels, please?
  4. ground floor
  5. My key is inside and I can't get in.
  6. I'd like to check out, please.
  7. included
  8. late checkout

See what the A2 English course covers, or test your level first.

People also ask

How do I check in at a hotel in English?+

Say "Hi, I have a reservation under the name..." and give your ID. The receptionist will usually tell you the room number, breakfast time and Wi-Fi details.

What is the difference between a double and a twin room?+

A double room has one large bed for two people. A twin room has two separate single beds. Ask clearly when you book to avoid surprises.

How do I complain politely at a hotel?+

Describe the problem simply and calmly, for example "The air conditioning isn't working." Then ask for a solution: "Could someone take a look?" or "Could I change rooms?"

Is it "check out" or "checkout"?+

The verb is two words: "I'd like to check out." The noun is one word: "What time is checkout?" The stress is different: check OUT for the verb, CHECKout for the noun.

Related reading

Vocabulary · A2

Hotel English Phrases

Learn the English phrases you need at a hotel: booking a room, checking in and out, asking for things, reporting problems and talking to reception.

6 min readLevels & Exams · A2

English for Travel: The Essential Guide

The essential English for travel: key phrases for airports, hotels, transport, restaurants, shopping, directions and emergencies, plus tips for speaking with confidence.

6 min readCommon Mistakes · A2

How to Make Polite Requests in English

How to make polite requests in English with can, could, would and would you mind, from casual to formal, plus how to reply.

6 min readCommon Mistakes · A2

English for Phone Calls

Useful English phone call phrases for answering, making calls, leaving messages and handling problems, with sample dialogues.

6 min read

More phrasebook topics

All phrasebook topics